Acceptance of Terms
By accessing, registering for, or using any part of the y10 platform, you agree to be bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use y10's services.
These terms constitute a legally binding agreement between you as the user and y10 as the platform operator. Continued use of the platform following any amendment to the terms constitutes acceptance of the revised terms.
The y10 platform is only available to individuals aged 18 and above who are located in jurisdictions where the use of such services is legally permitted. Users are solely responsible for ensuring they comply with all applicable local laws.
Account Creation & Security
Each user is permitted to hold only one active account on the y10 platform. Registering multiple accounts under the same individual is prohibited and may result in the closure of all associated accounts without prior notice.
When registering, you are required to provide accurate, complete, and up-to-date information. y10 reserves the right to verify a user's identity at any time and to request supporting documents where deemed necessary. Providing false or misleading information may result in account suspension or closure.
You are solely responsible for keeping your account password confidential. y10 will not be liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials. Please notify us immediately at [email protected] if you suspect your account has been accessed without your authorisation.
- Passwords must be unique and must not be shared with any other party.
- Users are not permitted to transfer or sell their account to a third party.
- Each login session from a new device may require additional verification.
User Responsibilities & Rules
Users agree to use the y10 platform solely for lawful purposes and in compliance with all applicable Malaysian laws. The following actions are strictly prohibited and may result in permanent account suspension or closure:
- Using automated software, bots, or scripts to access or interact with the platform.
- Engaging in any form of fraud, including manipulating game outcomes or exploiting technical bugs.
- Colluding with other users to manipulate markets or betting outcomes.
- Uploading or distributing content that is unlawful, threatening, or defamatory.
- Abusing the customer support system to make false claims.
Y10 reserves the right to investigate any activity suspected of violating these terms and to take appropriate action, including freezing account balances while an investigation is ongoing.
Payments & Transactions in MYR
All financial transactions on the y10 platform are conducted in Malaysian Ringgit (MYR). Deposits and withdrawals must be made using supported payment methods registered in the same user's name. y10 does not accept payments from third parties on a user's behalf.
Each withdrawal request is subject to a verification process, the duration of which depends on the chosen method. y10 does not bear any fees or charges imposed by third-party financial service providers during the deposit or withdrawal process.
- Minimum deposit and withdrawal limits are determined by the selected payment method.
- Users are responsible for ensuring that the bank account details provided are accurate. y10 is not liable for any delays or loss of funds resulting from incorrect information.
- Any bonuses or promotional credits are subject to rollover requirements stated separately in the relevant promotion terms.
- Funds in accounts that have been inactive for more than 12 consecutive months may be subject to an inactivity maintenance fee.
Y10 reserves the right to suspend any transaction suspected of involving money laundering or fraud, and will report such transactions to the relevant authorities in accordance with applicable Malaysian law.
Liability Limits & Account Policy
Y10 Liability Limits
Y10 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to data loss, service disruptions, or financial losses due to technical failures beyond our control.
The platform is provided on an "as is" basis. y10 does not guarantee that the service will be free from interruptions or errors at all times, though we make every effort to maintain maximum platform availability.
Account Suspension & Closure
Y10 reserves the right to suspend or close a user's account without prior notice in the event of a breach of these terms, suspected fraudulent activity, or upon request from the relevant authorities.
Users who wish to voluntarily close their account may do so by contacting customer support. Any valid balance will be returned once all required security checks have been completed.
Intellectual Property, Third-Party Links & Changes to Terms
Intellectual Property
All content on the y10 platform — including logos, designs, text, graphics, and software — is the exclusive property of y10 or its respective licensors. Users may not copy, distribute, modify, or use any such content for commercial purposes without prior written consent from y10.
Third-Party Links
The y10 platform may contain links to third-party websites or services. y10 is not responsible for the content, privacy policies, or practices of those sites. Users access third-party links at their own risk.
Changes to Terms
Y10 reserves the right to modify these terms and conditions at any time. Changes take effect upon being posted on this page. Users are advised to review this page periodically. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.
Governing Law
These terms and conditions are governed by the laws of Malaysia. Any disputes arising from or in connection with these terms will be resolved under the jurisdiction of the competent courts of Malaysia.
Questions About These Terms?
If you need clarification on any part of these terms, the y10 support team is ready to assist. You may also visit our FAQ page for additional information.
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